Responsible Gaming
Gaming Should Be Entertainment
At ymcaphilippines.org, we believe that GCash casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. The outcomes of casino games are determined by chance, and the house always maintains a mathematical advantage over time.
Please play responsibly and only with money you can afford to lose. Set limits before you start, stick to them, and remember that losing is always a possibility.
Age Verification
You must be at least 18 years of age or the legal age of majority in your jurisdiction in the Philippines to use our GCash casino services. We strictly prohibit access to anyone below the legal gambling age.
By accessing our platform, you confirm that you meet the minimum age requirement and are not prohibited by law from participating in online gaming activities.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, problem gambling may be present:
- Constantly thinking about gambling or past gaming sessions
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly attempting to cut back or stop gambling without success
- Feeling restless or irritable when trying to reduce or stop gaming
- Using gambling to escape problems, stress, anxiety, or negative emotions
- Chasing losses by returning to gamble more to recover money lost
- Hiding or lying about the extent of your gambling activities
- Jeopardizing relationships, education, or career opportunities due to gambling
- Borrowing money or going into debt to finance gambling
- Feeling unable to control your gambling behavior
If any of these warning signs apply to you, please reach out for help immediately.
Self-Help Tools & Controls
We provide several tools to help you maintain control of your gaming:
Deposit Limits
Set a maximum amount of money you will deposit into your account per day, week, or month. Once this limit is reached, no further deposits will be accepted.
Loss Limits
Establish a maximum amount you are willing to lose during a gaming session or period. When this limit is reached, your account will be temporarily restricted from further play.
Reality Checks
Enable notifications that remind you of how long you have been playing and how much you have spent during your session.
Self-Exclusion
If you need a break from gaming, use our self-exclusion feature to temporarily or permanently close your account. During the self-exclusion period, you will not be able to access our services or receive promotional materials.
To access these tools, contact our customer support team or log into your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organizations:
Philippines
- National Center for Mental Health (NCMH) – Offers mental health support and counseling services
Phone: (02) 8929-6800 - PAGCOR Responsible Gaming Program – Philippine Amusement and Gaming Corporation's responsible gaming initiatives
Website: www.pagcor.ph
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Phone: 0808 8020 133 - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Phone: 1-800-522-4700 - Bundeszentrale für gesundheitliche Aufklärung (Germany)
Website: www.bzga.de
Need Help?
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out to a support organization. Trained counselors are available to discuss your concerns confidentially and help you develop a plan for recovery.
Your wellbeing is important to us. Contact one of the organizations listed above today.